Measuring and Improving your Reverse Logistics SCOR

by Paul Rupnow

The importance of continually developing your Reverse Logistics processes and Key Performance Indicators (KPIs) cannot be over-emphasized. As you seek models, methodologies, diagnostics and benchmarks to make dramatic and rapid improvements to your Reverse Logistics operations, an excellent source of information can be found in the Supply-Chain Council's Supply-Chain Operations Reference-(SCOR) model.

SCOR Model Scope and Structure
From SCOR 9.0 Overview Booklet

The Supply-Chain Council (SCC) is a global, non-profit, consortium whose methodology, diagnostic and benchmarking tools have helped over 3000 member companies' organizations make dramatic and rapid improvements in supply chain processes. SCC has established the supply chain world's most widely accepted framework for evaluating and comparing supply chain activities and their performance. Full Article

Infinet Service Solutions, Portable Product Service, CH Robinson Worldwide, Inc., Cadensworth India Limited, Pinnacle Data Systems, Inc. and Accenture each recently joined or renewed their Silver Level RLA Membership.

RLA Members can display the RLA membership logo on their website. Membership provides passes to RLA events and access to RL Quote and conference presentations. Go online for a complete list of membership benefits.

Jeff Devine joins Palm as SVP Global Operations. Jeff comes from Nokia where he spent 13 years in a wide range of roles with ever increasing levels of responsibility. Jeff’s last role at Nokia was as Vice President, Global Customer Logistics. Previous to that Jeff spent 4 years heading operations and logistics for the Americas at Nokia which included the entire supply chain and customer care. Before that Jeff led the AT&T account team for three years.

John Miller recently joined Flash Global Logistics, Inc., leading global critical logistics solutions provider, as SVP of Global Sales and Marketing. Miller brings 17 years of industry experience to the innovation, business development strategy and growth of Flash.

Bob Clark recently joined the re.Source Partners team as, Director-Business Development. Bob brings over 15 years experience in the IT hardware and leasing marketplace. His skill set covers a broad range of professional IT asset management and remarketing services.

Inmar, the parent company of CLS recently named Joseph M. O'Donnell as the company's new CEO. John Whitaker, founder and Inmar CEO since 1980, will remain on the Board of Directors.

O'Donnell formerly served as Chairman of the Board and Chief Executive Officer of Artesyn Technologies, a leader in design, manufacturing, and sale of electronic subsystems recently acquired by Emerson.

Electronic Waste Recycling in California Gets a Big Cut

by Mike Easterbrook

As we approach 2009, several California state electronic waste recycling bills are set to go into effect. Also, with the switch over from analog broadcasting to digital broadcasting, it is very possible that many CRT TV owners will retire their old TV and need an outlet for recycling the obsolete equipment.

A national bill is looking like less of a possibility as more states adopt their own programs. The state programs are not uniform in the least, the bills are either modeled after an Advanced Recovery Fee (ARF) or they are an Extended Producer Responsibility (EPR) bill. An ARF system collects money from the consumer at the point of purchase, such as a retail outlet like Best Buy. The EPR model holds the manufacturers responsible for the recycling. Full Article

The Post RFI Button makes it easier than ever to post an RFI. One click takes you right to the data entry screen -- complete the form, submit and it's posted. It's as simple as 1-2-3.

RL Quote is available for all manufacturers and retail companies at no cost. 3PSPs that are members of RLA can respond to RFIs:

• RFI ID 114 - OEM looking for In-Country Customer Service Support & Reverse Logistics in Asia Region
• RFI ID 112 - Large Mobile Communication OEM Seeking 3PSP In North America To Manage RL Operations

More RFIs will be posted in the coming weeks, be sure to check back regularly. RL Quote provides OEMs, ODMs and Retailers a way to connect with 3PSPs. Get details at RL Quote

The fifth annual RLA Conference & Expo Singapore will be held on October 7-9, 2008 at the Le Meridian Hotel. Companies from the South Pacific, Asia and many other international delegates will be in attendance. ODMs and OEMs will be looking for 3PSPs that can manage Reverse Logistics in North America and Europe, along with identifying Service Logistics solutions for the Far-East.

This premier Reverse Logistics Event is just one month away. The chance to meet with peers and competitors to discuss Reverse Logistics issues along with meeting key industry professionals make this Conference & Expo second to none.

There are still a few Speaker and Panelist positions open. There are great benefits for speaking or participating on a panel. Also, it is never too late to make a good decision, so exhibit now to showcase your products and services!